An industry-specific, comprehensive AI-driven Mandarin learning platform with tailorable, practical content. Designed for those with zero knowledge of Mandarin, it can help staff learn sector-specific vocabulary and phrases to deliver better service to Chinese-speaking customers. We tailor content to meet the unique requirements of individual brands, industries and sectors. Work directly with our team to build content that's right for you.

Mandarin is the most widely-spoken language in the world with nearly one billion speakers worldwide. Additionally, the number of Chinese-speaking travellers is expected to soar in the coming years; the end of 2024 is likely to see a near-5x increase in the number of outbound  journeys made by Chinese citizens.  

Equipping your staff with Mandarin not only elevates the quality of service experienced by Chinese customers but gives your company a competitive advantage that will drive greater revenue-generation opportunities. By teaching Mandarin, your company also cements its reputation as one willinging and capable of catering to the needs of Chinese-speaking travellers.

Being able to effectively communicate with Chinese customers empowers your staff in developing language skills and elevates the overall quality of service they can provide. Mandarin-speaking staff can deliver high quality customer service, fostering better cross-cultural communication and relationships with Chinese-speaking travellers.

We create solutions that are brand and business-specific rather than a generic language learning app. We can integrate business data such as call centre information, CRM, support tickets, and even branding and HR policies to create a unique language learning environment just for you. If you’d like to find out more, please get in touch via: contact@nihaoknowhow.com.

Ni Hao Know How has been created by Mandarin Matrix, a platform that already delivers award-winning online Mandarin learning for students. Born in 2011, Mandarin Matrix is a customisable, cloud-based solution that supports learners from kindergarten through secondary school and is used by over 475,000 students across 25 countries worldwide. The curriculum and learning solutions are built on a pedagogically strong foundation, using the principle of spiralled learning as a fun and engaging way to support students in achieving linguistic excellence in the four key language skills – reading, writing, listening and speaking.