Sky High Service

AVIATION

Sky High Service

Chinese travellers will make 130 million trips outside of China this year. Some destinations are experiencing a 2000% increase in visitors from China. This creates immense opportunity for airlines willing to provide language training so staff can provide even better service to their Chinese customers.

Ni Hao Know How equips your staff with essential vocabulary and phrases to confidently handle any scenario at every stage of the journey, from boarding to the meal service or on arrival at their destination. Our concise lessons build retention, covering up to three skills per session and provide instant feedback to monitor progress effectively.

Product Overview: Ni Hao Know How for the Aviation industry, looking specifically at In-Flight Service and Ground Crew.

App Features

  • Structured Learning Pathway Spanning 5 Proficiency Levels

  • Lessons Categorised into Sector Specific Themes

  • Access to Comprehensive Vocabulary Bank for Word Searches

  • Short Modules Designed for Optimal User Retention

  • Immediate Results and Feedback Upon Lesson Completion

  • Interactive Dialogue Lessons Featuring Videos

  • Precise Pronunciation and Body Language Demonstrations

    • Beginner

    • Advanced Beginner

    • Novice

    • Intermediate

    • Advanced

Mandarin for Aviation

Tailored for airline staff, our comprehensive Mandarin learning materials eliminate the need to search for suitable resources, enabling staff to provide outstanding hospitality services to Mandarin-speaking customers. This initiative cements your airline's reputation among Mandarin speakers globally and establishes a competitive edge in a region witnessing a surge in Chinese travellers. 

With customised teaching catering to diverse Mandarin proficiency levels, coupled with streamlined monitoring of staff progress and data-driven ROI analysis, we ensure efficient language training management. Our program promotes continuous professional development, enhances language skills, and boosts crew confidence and pride as multilingual service professionals.

    • Basic Communication

    • Boarding

    • Take-Off/Landing

    • Problem Solving/Safety

    • In The Air

    • Meal Service

    • Public Announcement

    • First Aid

    • Emergency

Contact Us

Our platform and content is totally customisable to your service needs. Work directly with our incredible team to build what’s right for you.

Reach out to a member of our team at contact@nihaoknowhow.com or fill out our Contact Form below and we’ll get in touch with you!